1. Overview
At SP Assamese Wear, we are committed to safeguarding your personal data. This Privacy Policy outlines what information we collect when you browse our site, save favorites, or place orders via WhatsApp, and how we protect it.
2. Information We Collect
- Order & Contact Information: Name, phone number, delivery address, state, and pin code provided when ordering via WhatsApp.
- Browsing Preferences: Wishlist items and shopping bag selections stored locally on your device browser (Local Storage) for your convenience.
- Communication Records: Customer queries, order messages, and feedback shared through WhatsApp or phone.
3. How We Use Your Information
We use your data solely for the following purposes:
- Processing, packing, and dispatching your cotton fabric orders.
- Sharing tracking numbers and delivery status updates via WhatsApp.
- Providing customer support, exchange assistance, and fabric care advice.
- Improving our website performance and product offerings.
4. Third-Party Service Providers
We share only necessary delivery details (name, phone number, and address) with trusted national courier partners (such as Delhivery, DTDC, India Post, BlueDart) to fulfill and deliver your package safely.
5. Data Security
We take reasonable and industry-standard security measures to prevent unauthorized access, disclosure, or alteration of your personal information. Payment transactions are processed directly through secure UPI apps and verified banking channels.
6. Cookies & Browser Storage
Our website uses browser local storage only to remember your shopping cart items, saved wishlist, and light/dark theme preference across sessions. No intrusive tracking cookies are placed on your device.
7. Contact Us About Privacy
If you have questions regarding this Privacy Policy or wish to have your contact details removed from our customer log, please message us on WhatsApp at +91 88228 42634 or visit our Contact Page.